Contract
Prices & Availability of Goods
Delivery and Charges
Stock Availability
Returns Policy
Making Returns
Payment and Security
Conformity of Goods
Disclaimer
Copyright and trademark
In placing an order with Dreamcatcher Trading Post you are deemed to have read, understood and agreed to these terms and conditions. These terms and conditions are governed by English Law and you agree to submit to the
non-exclusive jurisdiction of the English Courts.
Dreamcatcher Trading Post is domiciled in the UK and makes no warranty to anyone who places an order from outside UK that this website complies with any non-UK laws or regulations and no local promotions will apply to these products.
Contract
A contract will come into place when an order is placed, confirmed and the goods are despatched. At this point your credit card will be charged to the value of the goods ordered.
Prices & Availability of Goods
All prices are quoted in pounds sterling and are inclusive of VAT (UK Sales tax), at the current rate of 17.5%. If your order is being sent to an EC Member State then the selling price will include VAT. Any customs duties or levies in your destination country will be your responsibility.
Whilst we make every effort to ensure that prices and details are correct on our website, data entry errors and other technical problems may result in inaccurate prices being shown. In such cases it is not required to honour the price. If you see any price you believe to be inaccurate, then please contact us before placing
Delivery and Charges
All items ordered will be packed and sent within 7 days (stock availability permitting). Please note that a signature will usually be required for deliveries.
Stock Availability
We aim to always have items in stock. There are occasions, however, when an item is not available in which case we will inform you as soon as possible. If an item is unavailable for a short period we will still send out the remainder of your order and the other item(s) will be sent on as soon as we receive them. In these cases only one delivery charge will be made. If you require an item urgently, please call us to confirm availability.
Returns Policy
We hope that you are entirely satisfied with your purchase from Dreamcatcher Trading Post. However, should you wish to return goods you must notify us within 14 days of delivery. Goods must be returned complete, in perfect condition, unused, unworn, unaltered and with the original packaging. Please notify us before sending any returns.
Making Returns
Returns should be sent within 28 days of delivery of the order. We recommend that you return items by Registered Mail. We cannot accept any responsibility for items lost or damaged in transport.
Return items should be sent to:
Dreamcatcher Trading Post
128 Murray Road
Sheffield
S11 7GH
United Kingdom
Please note that return postage will not be refunded. However, if you received a faulty item, we will naturally reimburse you fully.
Payment and Security
Security is a major concern. Our systems ensure that your information is totally safe. Our on-line payment facility is provided by PayPal.
Payments can also be made by phone, fax or post. Please note that we accept cheques but delivery will not take place until the cheque has cleared.
Conformity of Goods
Although we make every effort to ensure that our Web Site is as accurate as possible you may find that some of the products may appear larger than their actual size. Please contact us if you have any questions regarding weight or dimensions of products. Due to inevitable variations in handmade products and the difficulty in getting computer monitors to display the intricate tones of our jewellery, colours may vary. We recommend that you order matching items together. We cannot accept any responsibility for variations in colour caused by the browser software or computer system used by you.
Disclaimer
The supply of the products or their use or resale by you, and the entire liability of Dreamcatcher Trading Post under or in connection with the contract shall not exceed the price of the products, except as expressly provided in these conditions. This does not affect your statutory rights.
We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond our reasonable control.
Copyright and trademark
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright of Dreamcatcher Trading Post or its content and technology providers. All Rights Reserved. The copying, modification, distribution, reproduction or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: